Questions and Answers

Welcome to our Customer Service! Here you’ll find answers to our most frequently asked questions. If you don’t find the answer you’re looking for, you’re welcome to contact us through the form below!

Red Band

On the product page, you can find allergen information per candy.

All our items have natural colours and most of them natural flavours.

Red Band Swedish Fish, Strawberry & Sour Apple Laces, Sweet Strawberries are gelatin-free. And also the Tutti Frutti Laces and Twist.

Red Band was born in the Netherlands in 1928, you can find more information on the story page.

Tutti Frutti is part of the Red Band family. It is known for its small boxes with fun shaped little candies.

You can go to the contact page and send your question directly.

You can go to Cloetta.com for more information.

The Jelly Bean Planet

The Jelly Bean Factory® only uses a glucose syrup which has been specially processed to remove gluten, to ensure it’s 100% gluten-free. We are happy to say that The Jelly Bean Factory® products are indeed lactose-free.

Our gourmet jelly beans are not vegetarian. We use two ingredients that are sourced from insects: “shellac” and “beeswax”. These ingredients are used to give our beans their glossy shine and to protect them from going stale too quickly.

 

The Jelly Bean Factory® facility and our range are Kosher Certified by the Orthodox Union and are audited annually. Note: any items (re)packed outside of The Jelly Bean Factory cannot be Kosher certified under The Jelly Bean Factory certification. Any Kosher certification of these items would require Kosher certification from the facility in which they are (re)packed.

 

Yes, our recipe does contain E-numbers, but we use only plant-based colors for our gourmet jelly beans.

 

The Jelly Bean Factory® is indeed GMO-free and has certifications from all raw material suppliers to prove it. Since we are an Irish brand, we need to follow EU protocol in the production of our delicious jelly beans.

 

Technically, The Jelly Bean Factory® no longer uses colors as the jelly beans are now only colored with other ‘foods’. Fruit and vegetable concentrates are 9 not classified as colors, so therefore it’s technically not possible to state ‘natural colors’. As per its ingredients list, The Jelly Bean Factory® is made with natural flavors. We work closely with leading European Flavour Houses to ensure that the natural flavors selected for use in The Jelly Bean Factory® products are not only of high caliber, but can provide an optimal flavor profile. In addition to that, we make sure that the consistency and texture of The Jelly Bean Factory beans are exceptional for the ultimate gourmet experience.

The term ‘natural’ for the description of flavoring may only be used if the flavoring component is entirely of natural origin. Artificial flavors are flavors that are not found in nature and are produced by chemical synthesis.

The Jelly Bean Factory® has developed a recipe using starch, which creates the desired texture, yet eliminates the requirement for gelatine.

Yes! All the fruit-flavored jelly beans in The Jelly Bean Factory® range, e.g. tangerine, contain juice concentrates (apple, orange, pineapple) for a juicier, fruitier flavor. These concentrates are not used in flavors such as Salted Caramel due to its flavor profile.

Good question! Gourmet is often used to refer to high-end food, which is premium in quality, unique in flavor and requires special preparation. It’s a very apt descriptor for The Jelly Bean Factory® as a premium sugar confectionery brand, with a unique variety of flavors, which takes 2 weeks to produce, due to the specialist production process. Unlike regular jelly beans which have a generic center with a flavored shell, our gourmet jelly beans are flavored from the chewy center to the crisp shell, for a truly gourmet experience, appreciated by jelly bean aficionados all over the world.

36 HUGE Flavors became the descriptor for our signature 36 flavor mix as part of our 2019 brand redesign. A more fun and intriguing descriptor, it highlights that although The Jelly Bean Factory® jelly beans are smaller in size than regular jelly beans, they are much more intense in flavor. ‘Huge’ is a play on words which conveys that the jelly beans may be small in size but they are big in flavor. ‘How big are the flavors?’ ‘Huge!’

Indeed you can! Simply visit Amazon and go wild.

Chewit

Chewits are stocked in most supermarkets and independent stores across the UK. If you would like to find our more information please contact us via the contact form.

There are 5 core flavours in the Chewits core range:
 
  • Strawberry
  • Fruit Salad
  • Cherry
  • Blue Raspberry
  • Cola
There is 3 Xtreme flavours of Chewits:
 
  • Xtreme Sour Apple
  • Xtreme Sour Cherry
  • Xtreme Sour Lemon
There are 4 products in the Chewits sweetshop range:
 
  • Strawberry Laces
  • Xtreme Sour Apple Laces
  • Twists
  • Rainbow Wands
There are 3 products in the Chewits Juicy Bites range:
 
  • Strawberry Juicy Bites
  • Blue Raspberry Juicy Bites
  • Xtreme Sour Apple Bites
The Fruity and Sour Jewels come in the following:
 
  • Sour Jewels: Watermelon, Cherry, Orange, Pineapple and Apple
  • Fruity Jewels: Rhubarb, Cherry, Strawberry, Pineapple and Apple

All Chewits Chews and Chewits Xtreme sweets are suitable for vegetarians, as they do not contain gelatine. Chewits Jewels are not as these do contain Gelatine.

Chewits Bites, Laces, Twists and Wands are suitable for vegans. Chewits chew products are not suitable for vegans as they contain egg white. Chewits Jewels are not suitable for vegans as they contain gelatine.

 

Please Click Here to send us your question or enquiry, and one of our team will be in touch as soon as possible.

It all began in 1965. Read our roarsome story Here

All Chewits chews and bites products are gluten free. Chewits Twists, Wands and Laces are not gluten free as they contain wheat.

CandyKing

Yes – CandyKing was founded over 40 years ago in Sweden. Originally named “Karamellkungen” (Swedish for CandyKing)

We sell a variety of Swedish candy – the absolute favorite candies in Sweden, new products only found at CandyKing, exciting flavors and textures – swing by and we’ll walk you through the full assortment and we are sure you’ll find things you’d love!

Yes we do, please look out for the indicator on for each sweet which highlights who it is suitable for.

All of the products have the full list of ingredients stated, included any allergens – and as always, the CandyKing candy crew are always happy to help you if you have any questions on ingredients. 

 

Why wouldn’t you want to eat them immediately!! Seriously, if you store them in an airtight container they’ll be good for a few days. But bear in mind that the flavours may get a bit confused as they sweets rub against each other!

No, our sweets are made across Europe – including in the UK – in order to bring you the widest range of textures and tastes. We use both our own factories and those of reliable, accredited 3rd party manufacturers who we’ve worked with for years.

All our fixtures are cleaned regularly by our fully trained merchandisers using food safe disinfectant wipes. Some stores also clean the fixtures in between the our merchandisers visits.

Please be aware when picking sweets from the fixtures, the scoops and tongs are used in different sweet bins so allergens may travel between containers. Many of our sweets do not contain allergens but some do, please look out for allergens highlighted in bold in the ingredients.

Yes you can, please head to our www.candykingparties.co.uk website for more details.

Do you still have questions?

If you need more information, you’re very welcome to contact our Customer Service. We’ll get back to you as soon as possible.

Contact Customer Service